EPOCA Marketing

About EPOCA
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About EPOCA

Japanese
EPOCA Marketing
Imbuing data with warmth, And research with character

EPOCA Marketing leverages the latest tools in healthcare research to guide our clients towards solutions to the challenges they face.
By consistently delivering high quality research with attention to detail, we strive to contribute to the advancement of medical and healthcare services.

“EPOCA” is our attitude, our approach, our aspiration.
Each letter of EPOCA's name represents a concept, and the five letters taken together highlight our guiding policy as a company.

EPOCA

With our EXPERTISE,

We PROBE for best solutions.

We are ORGANIZED,

COMPETENT,

and AGILE.

Integrated Insight

Through these five elements, we have complete confidence we offer 'Integrated Insight' in all our research tasks and recommendations. Results based on 'Integrated Insight' lead to the best solutions.
EPOCA is dedicated to acting in accordance with the five elements to offer you the best solutions as your best partner.

ABOUT EPOCA

Specialists
Meet Specialist TEAMS

  • Our services cover every portion of the research, from research planning to fieldwork and analysis.

  • Our vast experience highlights our strengths in a wide variety of fields and methodologies, including qualitative and quantitative research.

  • Our interviews are conducted by dedicated moderators who contribute reliability and expertise.

  • EPOCA has a team of English-native and bilingual staff with expertise in medical market research to ensure highly specialized, locally-adapted research, reflected in the translation of materials and related services.

Research Planning & Analysis: Vast array of experience and expertise to support clients’ needs
Global Research: Globally-minded team delivering high quality research
Information Management (Database/Fieldwork): Trustworthy partners leading you to success

Performance
EPOCA’s Strengths in Qualitative Research

  • 1.Recruitment We have developed an in-house recruitment panel with a highly detailed database to precisely target the client’s requested samples. Day in and day out, our specialized team is committed to building a relationship of trust with our panel physicians, providing attentive care to meet their needs. The trust we have earned through our relentless efforts reflects the WEIGHT we place on the PROMISES we make.
  • 2. In-depth probing By strategically taking a big-picture approach in areas such as discussion guide development, our dedicated moderators uncover deep insights, leading the client towards solutions and revealing the next action to take.
  • 3.Exceptional analytical capabilities With a project leader involved in all steps of the research, and a dedicated analyst for each project, we ensure a multifaceted analysis of qualitative data. With a focus on the process, we contribute to achieving effective solutions.

At EPOCA, we are united in our commitment to ensuring the highest quality in our research,
with a focus on building strong relationships of trust day in and day out.

  • Overall satisfaction of physicians who participated in multiple online interviews with EPOCA (5-point scale)

    Overall satisfaction of physicians who participated in multiple online interviews with EPOCA (5-point scale)

  • Reasons cited for high satisfaction with online interviews with EPOCA (excerpts)

    • ・Participating in interviews gives me a look into the needs that are most pressing to pharmaceutical companies at the moment, such as which diseases, therapies or pharmaceutical products are gaining their attention.
    • ・It allows me to reflect on my own practice, which is a great benefit to me.
    • ・I’m free to respond passionately to the probing questions in the interview.
    • ・The staff at EPOCA provide good support with quicker response time than other research companies.
    • ・They were very helpful and polite, and reliable in their communication.
    • ・The EPOCA staff respond quickly and appropriately.
    • ・The process leading up to the interview is run smoothly, ensuring a stress-free experience.
    • ・They have excellent moderators who create a stress-free atmosphere during the interviews.

  • Top features of our online interviews as rated by participants (features most selected in a multiple-answer format)

    Top features of our online interviews as rated by participants (features most selected in a multiple-answer format)

  • Overall feedback on EPOCA’s online interviews (excerpts)

    • ・The process leading up to the interview was managed smoothly with minimal time, communications and guidance, resulting in an efficient interview process.
    • ・The image and audio quality were clear, and the platform was easy to use.
    • ・The interviews are always informative, and I greatly value the opportunity to participate in them.
    • ・I always enjoy a sense of novelty when participating in interviews.
    • ・In my view, EPOCA excels over other research agencies, particularly in the care and attentiveness they provide.
    • ・I think they have no major issues, and I appreciate the reliable support they provide throughout the process.
    • ・I am very grateful for the excellent support EPOCA provided.
    • ・Please continue to actively send me information on future opportunities as they arise.
    • ・I would be happy to participate in any future opportunities.

  • How likely would you be to recommend EPOCA to your colleagues/other HCPs? (5-point scale)

    How likely would you be to recommend EPOCA to your colleagues/other HCPs? (5-point scale)

  • Reasons for recommending EPOCA to other HCPs (excerpts)

    • ・EPOCA is a good research agency.
    • ・I consider EPOCA to be a reliable and trustworthy company.
    • ・There are many interesting interviews reviewing various materials and asking which ones leave a strong impression.
    • ・I can learn about the latest developments of new treatments and I find it very interesting.
    • ・The interviews are fun.
    • ・The contents of the interviews are very interesting.
    • ・I have never had a negative experience participating in interviews.
    • ・I find it valuable to gain a variety of experiences.
    • ・Participating in online interviews helps me sort through my own knowledge.
    • ・I am satisfied with the interview experience overall.

EPOCA Information

  • Dec. 2, 2024
    Launch of our renewed official website.
  • Oct. 1, 2024
    Our offices will be closed during the following period for the year-end holidays:
    Dec. 28, 2024 (Sat.) – Jan. 5, 2025 (Sun.)
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